Practitioner FAQs

Questions in relation to Hospitals joining The PPR

  1. What is The Private Practice Register (The PPR)?
  2. Who is Healthcode?
  3. Why are hospitals going to start using The PPR?
  4. When will Hospitals start using The PPR?
  5. What information will be made available for Hospitals on The PPR?
  6. What will the hospital be able to do with my profile information?
  7. How do I benefit from a hospital I work at joining The PPR?
  8. How secure is my data if it is being shared with hospitals?
  9. I am currently registered on The PPR, how will this affect me?
  10. I am currently registered on The PPR; do I need to do anything?
  11. Why do I need to keep my PPR Profile up to date?
  12. What if I disagree with something the Hospital has modified on my PPR Profile?
  13. How do I know if a hospital I work at is on The PPR?
  14. How does this compare or differ to what PHIN are doing?
  15. I am not registered on The PPR, how will this affect me?
  16. Will it cost me to join The PPR?
  17. How do I update my PPR Profile?


Answers

A.1) What is The Private Practice Register (The PPR)?

It is the official path for all practitioners entering into and working within private practice and is the only secure way to store and maintain your full private practice profile and documentation online. Once you have registered on The PPR, you are the owner and controller of the data that is entered; you will be responsible for updating information as necessary.

The PPR was first released in 2016 to support the application and maintenance of private medical insurance recognition and certain insurers now require you to only update your information via The PPR.

Healthcode subsequently launched The PPR for private hospitals in September 2018 to help them manage their consultant population and we anticipate that all hospitals will be using it by mid-2020.


A.2) Who is Healthcode?

Healthcode is a leading provider of IT services for the private healthcare sector focussing on industry solutions. Healthcode’s expertise and industry knowledge helps independent specialists, private hospitals and insurers improve their operational efficiencies.

Solutions include the clearing of medical invoices, electronic billing, practice management systems, insurer member database hosting, secure messaging and clinical coding tools.

Operating since 2000 as the official clearing company for medical bills in the UK, we clear circa 28k invoices daily, with an annual value in excess of £3bn worth of medical invoices for hospitals and independent practitioners.


A.3) Why are hospitals using The PPR?

The introduction of hospitals to The PPR was to help them meet their due diligence requirements for regulators and allow them to view the profiles of the all practitioners that work at their hospitals. The information that hospitals have access to will be dependent on their subscription level, but the minimum information a hospital can view on your profile is:

  • Practice hours
  • Type of patients you treat there
  • Type of care you provide
  • Start (and end) dates of practise there

More information on subscription services is explained in more detail in Question 5.

The PPR enables hospitals to be aware of any overdue appraisals and medical indemnity insurance, GMC warnings, along with any changes to fitness to practise that the hospital needs to be aware of. These prompts will assist them to have the most up-to-date information on their specialists for better long-term patient safety and demonstrates how seriously the sector/hospital takes patient safety.


A.4) When will Hospitals start using The PPR?

They have already started. The vast majority of hospitals now have access to at least the basic service, with only a few still to take it up.


A.5) What information and functions are available for hospitals on The PPR?
 

   Basic service  Standard service
Central database search green small bullet green small bullet
Add authorised practitioner to their site green small bullet green small bullet
View basic practitioner profile information green small bullet green small bullet
View full practitioner profile information* green small bullet
Download the profile green small bullet
Alerts for: GMC warnings, Medical indemnity insurance overdue, Appraisal overdue  green small bullet green small bullet
Push notification of GMC warnings green small bullet
Push notification of profile changes green small bullet
View changes to profile, with dates green small bullet
Create and view notes about practitioner green small bullet

 

Healthcode is currently working to further enhance The PPR with regard to managing practising privileges to strengthen its role as the definitive source of reliable data for the private healthcare sector.

*For more information on what specific information is seen by the hospitals and insurers, please go to the Profile Data Visibility page.


A.6) Shouldn’t this information be confidential?

It is confidential. Healthcode will never share data with anyone unauthorised to view it. The data is owned and controlled by you and, in most instances, it is read-only by any other organisation. Hospitals where you hold practising privileges can only update the following information if it is incorrect:

  • Practice hours
  • Type of patients you treat there
  • Type of care you provide
  • Start (and end) dates of practise there

If a hospital does update any of the above information, you will be notified by email that a change has been made. The PPR directly addresses the challenge of governance and demonstrates how seriously the sector takes patient safety. It gives hospitals greater confidence to talk openly about the high-quality patient care delivered daily.


A.7) How do I benefit from a hospital I work at joining The PPR?

  • Increases data accuracy
  • Reduces duplication of providing the same information to all the hospitals you practice from multiple times
  • Your PPR profile is kept up to date in a central location
  • Addresses challenges to specialist training, fitness to practise etc
  • Securely stores all documentation
  • Once developed, it will support the management of practising privileges once this has been developed


A.8) How secure is my data if it is being shared with hospitals?

Hospitals can only access your information via The PPR system (developed by Healthcode). Using tech-speak, Healthcode's systems are secured in accordance with internet banking conventions, using 2048-bit certificates for full end-to-end encryption, and are protected within infrastructure physically located in the UK, which is of enterprise quality designed to contain no single point of failure. The data are protected by user credentials and role-based control. A back-up copy of the data is taken daily and is securely stored in a separate EU facility.

Our Information Security Management System complies with the requirements of ISO/IEC 27001:2013 and we have maintained this accreditation since achieving it in 2009. Additionally, we have achieved and maintained accreditation with the Government-backed Cyber Essentials scheme since March 2019, having passed stringent independent evaluation of our systems by IT Governance. 


A.9) I am currently registered on The PPR, how will this affect me?

As a practitioner on The PPR, you will already receive email notifications for profile updates or when an insurer you have applied for recognition, or already have a relationship with, updates your insurer recognition status. These notifications will expand to inform you of any actions hospitals may have taken. These notifications will be via email, and may be for the following reason:

  • A hospital that you work at has changed information as detailed in Question 6.
  • A hospital where you work will be notified if your medical indemnity insurance has expired, your appraisal is overdue and/or if any GMC warnings exist

If you believe any updates made to your profile by a hospital are incorrect, then you should update your profile accordingly and contact the hospital.


A.10) I am currently registered on The PPR; do I need to do anything?

No, you don’t need to do anything. We will keep you up to date with any milestones which you need to be aware of. However, it is in your best interest to ensure your data is accurate and kept up to date via the secure portal in order to support compliance and transparency across the sector.


A.11) Why do I need to keep my PPR Profile up to date?

Ensuring your profile is up to date and accurate is your responsibility and you have access to the secure portal in order to do so. Data must be accurate as it will be relied upon to support you in maintaining practising privileges and insurer recognition.


A.12) What if I disagree with something the Hospital has modified on my PPR Profile?

If you disagree with modifications a Hospital has made, please contact the hospital directly.


A.13) How do I know if a hospital I work at is on The PPR?

Virtually all private hospitals are on The PPR.


A.14) How does this compare or differ to what PHIN are doing?

PHIN is the independent government-mandated source of information about private healthcare to the public, ensuring that patients have access to comprehensive, trustworthy and transparent information in order to make informed choices about their personal medical care with regard to quality and price. In contrast, The PPR is created by the healthcare industry for the healthcare industry and the information cannot be viewed by anyone other than industry stakeholders, such as practitioners, hospitals and insurers. Its aim is to streamline cumbersome and repetitive manual processes, to improve operational efficiency and to facilitate and support data transparency and accuracy.


A.15) I am not registered on The PPR, how will this affect me?

If you are a practitioner treating private patients, with recognition with private medical insurers and practising privileges at a private hospital you will be required to register on The PPR. This will be so that hospitals and insurers can have one source of data for your information and your private practice profile can be kept up to date in a central location.


A.16) Will it cost me anything to join The PPR?

There is no cost for practitioners to register and maintain their PPR profile. Practitioners are encouraged to maintain their profile and ensure all information is up to date; this assures organisations you have a relationship with have accurate information on you and your practising capabilities.


A.17) How do I update my PPR Profile?

Watch this video for a step-by-step guide on accessing and updating your PPR profile: https://www.youtube.com/watch?v=A8arRvHcXw8