Contact us

Thanks for clicking on our Contact Us page.

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The best way to get in touch is to use Harley our help bot. It can be found at the bottom right of every page, so just click on its face to begin.

 

You can access information and get answers to your queries 24/7 365 days of the year, so try Harley out first.

 

If you do need to talk to someone, Harley can also get a member of our friendly team to get in touch with you directly.

Our Customer Services team are always happy to help if you don’t want to use Harley and will use plain language to talk you through any technical queries. They are available Monday to Friday from 08:00 to 18:00, excluding bank holidays, on 0330 900 4900.

 

If you would rather send us an email, you can contact the teams below by clicking on the relevant links. If you have a user ID, please include this in your email.

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Our address: Healthcode Ltd, Rourke House, Watermans Business Park, The Causeway, Staines-upon-Thames TW18 3BA