*Customer Services*

Please be informed the Customer Services number is changing from 6th July. The new number is 0330 900 4900.

Data Security

Securely transfer messages to in the healthcare industrySecurity and Compliance 

Information security is at the heart of Healthcode's operation. Achieving ISO/IEC 27001:2013 certification demonstrates to our clients our commitment to maintaining data security systems of the highest standards.


insurer iconProtecting your patient data

Our systems are secured using 2048-bit certificates, and are housed in a secure location and only accessible via encrypted network connections. Data is protected and secured by using Transport Layered Security (TLS), user credentials and role-based control.


The PPR is a central reference point Enterprise Proof

Our suite of solutions shares a common infrastructure across Healthcode’s range of services. Our dedicated Tier 3 infrastructure is of enterprise quality and designed to contain no single point of failure. It is hosted within one of the UK’s highest rated data centre.


Invoice icon24/7 data back up and disaster recovery 

A back up copy of the data is taken on a daily basis and stored securely. In addition, we separately have a secure hosted disaster recovery facility.